At Marketing Sales Management Ltd (MSM), we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Data We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, business address.

• Payment Information: If you make a purchase, we collect payment details, but we do not store these details after the transaction is processed.

• Usage Data: Information about your use of our website, products, and services (e.g., IP address, browser type, referring/exit pages).

• Marketing Preferences: Your preferences for receiving marketing information and communications.

2. How We Use Your Data

We use your personal data for the following purposes:

• Service Delivery: To provide you with the services, resources, and support you have requested.

• Payment Processing: To process transactions, although we do not store your payment details.

• Communication: To contact you regarding updates, changes, and offers related to our services.

• Marketing: To send you information about our products, services, and promotions (with your consent).

• Legal Compliance: To fulfil any legal obligations, such as tax reporting or regulatory requirements.

3. Legal Basis for Processing

We process your personal data based on one of the following legal grounds:

• Contractual Necessity: To fulfil our contractual obligations to you.

• Legitimate Interests: To manage and improve our business operations and deliver services.

• Consent: Where applicable, we seek your explicit consent for marketing activities and data collection.

• Legal Obligations: To comply with legal and regulatory requirements.

4. Data Sharing

We will never sell or rent your personal data to third parties. We may share your information with:

• Service Providers: Third parties who provide services on our behalf, such as payment processors, IT support, or marketing services.

• Legal Authorities: Where required by law, or to protect our legal rights.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no system can be 100% secure, and we cannot guarantee absolute security of your data.

6. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Payment information is not retained after processing.

7. Your Rights

Under GDPR, you have the following rights concerning your personal data:

• Right to Access: You can request access to your personal data and information about how we process it.

• Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.

• Right to Erasure You can request that we delete your personal data, subject to certain conditions.

• Right to Restrict Processing: You can request that we limit how your data is used.

• Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.

• Right to Object: You can object to the processing of your personal data for certain purposes, including marketing.

To exercise any of these rights, please contact us at ian@royalblue-quetzal-231864.hostingersite.com

8. Marketing Communications

We will only send you marketing communications if you have opted in to receive them. You can unsubscribe from these communications at any time by following the unsubscribe link in our emails or by contacting us directly.

9. Cookies

Our website uses cookies to enhance user experience, improve site functionality, and gather analytics. You can control cookie preferences through your browser settings.

10. Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the effective date.

11. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your data, please contact us at:

Marketing Sales Management Ltd

Email: info@royalblue-quetzal-231864.hostingersite.com

Phone: 01638429644

Address: Ely, Cambridgeshire, CB7 5SQ, UK

Last modified on 12/10/2025